Humanize.io's Refund Policy

At Humanize.io, we aim to deliver exceptional AI services tailored to your needs. We understand that sometimes our services may not fully align with your expectations, so we offer a clear and fair refund policy to ensure your confidence in choosing us.

When You Can Request a Refund

You may be eligible for a refund under the following conditions:

  • Your request is submitted within three (3) calendar days from the date of your purchase.
  • Your total usage of our service does not exceed 1,000 words.

If these criteria are not met, we are unable to process a refund.

How to Submit a Refund Request

To request a refund, please contact our support team by emailing [email protected]. In your email, include:

  • Your full name and the email address used for your purchase.
  • The date of your purchase.
  • A brief explanation of why you're requesting a refund.

Our team will review your request and respond within 3-5 business days. If approved, your refund will be processed within 7-10 business days, depending on your payment provider's policies.

Automatic Renewal and Cancellation Policy

Humanize.io's services are subject to automatic renewal. To avoid being charged for the next billing cycle, you must contact us in advance to cancel your subscription. Please ensure that you reach out to our customer support team via [email protected] with sufficient notice before the renewal date. Failure to do so may result in the charge being processed, and a refund may not be available.

Updates to Our Refund Policy

Humanize.io may revise this refund policy at any time. Any changes will be posted on our website and take effect immediately. We encourage you to check this page periodically to stay informed.

Get in Touch

If you have questions about our refund policy or need assistance, please reach out to [email protected]. We're here to help ensure your experience with Humanize.io is positive and hassle-free.